Letter from Devon Library Services, 2 April 2003 stating that NEVER AGAIN must I act in a manner that wilfully exposes the incompetence and lack of respect for users' privacy exhibited by Devon County Council. (Everyone else can continue to do so.)

Moreover, I must NOT ask any further questions in the public interest, and never again must I utilise my ability to question waste of public money. In short, I must act brain-dead, like senior DCC staff awaiting their index-linked pensions.

Mrs Osborne's letter would have been copied to every library and police station in Devon. After all, the police are so good at catching criminals they have to be given something else to do!

By the way, this letter is from the same person who was responsible for £15,000 of public money being spent on minor work to Sidmouth library, and with little to show for it!


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2 April 2003


Dear Dr Wozniak

As you are aware, your current period of exclusion from public library premises in Devon is due to be reconsidered on or about 10th April 2003. I am accordingly writing to let you know that from this date, you may resume normal use of Devon libraries, so long as you agree to be bound by the following three conditions:

You will:

1. Comply with Devon Library and Information Services' Byelaws, Rules and Regulations, its Policy for Displays, Posters and Leaflets in Libraries, and if using library computers, its Public Access Computers Acceptable Use Policy

2. Behave in a reasonable and courteous manner towards library staff and with consideration for other library users. This includes respecting people's privacy and not attempting to look at computer screens that are in use, either at the counter or in public areas.

3. Not attempt to raise policy questions about the public access computer provision with library staff.

On the third point, I fully understand that you are dissatisfied with the NOF public access computer set-up in Devon and indeed elsewhere in the country, but I do not propose to continue corresponding with you on this, and I have instructed staff likewise not to do so. The introduction of this level of access has inevitably had an enormous impact on library services across the county, and current provision is still in its early days, with work continually underway to refine and improve it. Whatever its present imperfections, public feedback has been overwhelmingly positive, and there is no doubt that a great many people are benefiting immensely.

Please confirm your acceptance of the conditions set out above by endorsing the enclosed copy of this letter and returning it to me using the stamped addressed envelope supplied.

Yours sincerely


Lynn Osborne

Lynn Osborne
Head of Library and Information Services


view this letter as a gif (Just in case you think it's so silly that I might have made it up.)


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